Originally Posted by Katrachito101

Sheila.A.Ruffin@uscis.dhs.gov Try emailing this person. I email her asking for help to get my case looked at b/c it was already pass the 6 month mark, and BANG I got a RFE the next day. Sometimes they are not even working in cases, you do and e-request and you get an automated response. It's would be worth a shot.