I called the Washington office and the girl that answered told me she was going to give the details to someone there so they can reach out to USCIS. But since I had also contacted the Ombudsman office, they sent me an email today that USCIS told them I got approved today. Seems like they approved my case once they reached out to USCIS. the only thing I'm concerned about, is that status update hasn't changed on my case yet.
As for Luis Gutiérrez, ironically their office couldn't help me here in Chicago. That's why I faxed the federal agency form to Washington DC. Since I'm already approved, I don't know what's going to happen now with that. Seems like I won't be getting my EAD anytime next week so I will still be fired from my job.