Posted the wrong link earlier. Here's the correct link to contact the Ombudsman if anyone needs it.
https://cisomb.dhs.gov/oca/form7001.aspx
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Self-Prepared, Jamaican, Visa Overstay ; Expiration: 10.18.18
Renewal #3 Sent: 01.21.18 (Chicago, IL)| Arrived: 01.23.2018
G-1145:01.26.18|Biometrics Received: 01.30.18 (02.16.18 ) | Biometrics Completed : 02.16.18