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#877
07-30-2016, 01:33 PM
Senior Member
Joined in Nov 2009
243 posts
Quote:
Inquiry process

USCIS has provided a three-step process for submitting inquiries when an employer needs to utilise a case escalation process:

The petitioner should submit an online inquiry or call the national customer service centre;
If a response is not received or the response is unsatisfactory, the petitioner should follow up with the specific service centre; and
If no response from the specific service centre is received, the petitioner should follow up with Service Centre Operations.
Has anyone done the last step?
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