Quote:
Inquiry process
USCIS has provided a three-step process for submitting inquiries when an employer needs to utilise a case escalation process:
The petitioner should submit an online inquiry or call the national customer service centre;
If a response is not received or the response is unsatisfactory, the petitioner should follow up with the specific service centre; and
If no response from the specific service centre is received, the petitioner should follow up with Service Centre Operations.
|
Has anyone done the last step?