My eAD expired 08/17
and all my calls the reps said they have everything - Streamlined approved" and today in response to my inquiry about my case I get this response:

Good afternoon,

This e-mail is in response to the inquiry regarding your Form I-821D, Consideration of Deferred Action for Childhood Arrivals, and Form I-765, Application for Employment Authorization, which was filed with U.S. Citizenship and Immigration Services (USCIS) on March 31, 2016. The Nebraska Service Center (NSC) is currently processing DACA renewal cases received prior to March 16, 2016. There is no authorization to allow expedited processing of DACA renewals.

USCIS records indicate that your DACA case received an initial review by an officer. However, a background check process was subsequently initiated in your case; and it is not yet complete.
Please note that a small percentage of immigration applications and petitions have unresolved background check issues that can delay adjudication. Although USCIS makes every effort to resolve such cases promptly, USCIS is unable to determine when the background check process will be completed in your case. If a background check reveals an issue that may impact eligibility for a requested immigration benefit, further inquiry is needed. The inquiry may include an interview and/or contact with another agency or USCIS office for updates or more comprehensive information. Upon gathering and assessing all available information, USCIS will adjudicate the application as quickly as possible.

The National Customer Service Center’s toll free number is 1 800 375 5283 or you may access the CIS web site at www.uscis.gov should you have any further questions or need additional information.

Regards,

USCIS Nebraska Service Center

what do they mean by " However, a background check process was subsequently initiated in your case; and it is not yet complete."
Anyone else have a similar response?