(WARNING THIS IS MY OWN PERSON THEORY BASED ON THE ANECDOTAL INFORMATION PROVIDED BY OTHER USERS, ABOUT POSSIBLE DATA CORRUPTION ISSUES WHICH CAUSED FEB-MAY APPLICATIONS TO BE DELAYED)
Anyone possibly out on leave or off work and very interested in learning how the ELIS system works and where it possible EFF up for people requiring bios or final adjudication.
https://www.dhs.gov/publication/dhsu...tem-uscis-elis
https://www.dhs.gov/publication/dhsu...eduling-system
Read the PIA which is the Privacy Impact Assessment, which reviews how a process works related to the personal and private information provided to make sure there have been checks and the information is only used for the intended purpose. These are very interesting because they pretty much show you an insider view of the "Process".
For my own woes, Lack of Biometric Appointment after 123 or 124 days, lost count.....
Basically ELIS is suppose to be the future of adjudication or process management for USCIS, they have been including various benefit adjudication processes through this electronic system for about 4 years or so.
The gist of the system:
You send in your application.
Lockbox scans.
Sends to ELIS. Formerly sends straight to CLAIMS 3 or 4 (previous case management system)
ELIS automatically checks various biographical identifiers - Name, DOB, A#, etc.
ELIS does a preliminary / first level background check
- Validates A# provided via CIS (a master file storage system) - which has previously stored an alien paper file prior to this electronic system
- Concurrently, checks if you are listed as removable / recently deportable etc, with CBP, using the TECS database - this also does a NAME CHECK
- A# is validated - information is sent to NASS (National Appointment Scheduling Service) BIOMETRICS APPOINTMENT STARTS HERE
At the ASC your biometrics are saved and send for the second level background checks
.............. BBSS, FBI, IBIS, IDENT etc... all the legacy background check databases
Once all these come back it is placed on queue for your case adjudicator (caseworker) to review and approve or reject your application.
Most of these systems are automated, and instantaneous, with encrypted batch data delivery varying, since most of this data is requested in bulk. Almost 70% will come back "No Records" from FBI Name Check and Fingerprint check, so its not a huge lag, which in 48 hours.
As you can see its not a very difficult process from start to finish.
My theory to how they eff up the biometric stage is as follows:
The legacy processing of applications involved several layers of human input, which i believe still exist. Once the applications are received at the Lockbox they are electronically transmitted to the service center and the CLAIMS 3 system stored all the info provided in the applications, then automated systems completed the middle process, SNAP was utilized to schedule and track biometrics, and background check results, but this was inputted by humans after the Service Center finished the CLAIMS 3 input.
I still believe that someone at the Lockbox level or at the Service Center still populates ELIS to allow for the rest of the systems to work. The encrypted bulk data files that would populate our new ELIS accounts, would automatically trigger the creation of myUSCIS Account via notice with Access Code (hint hint). ELIS account is created, and all the magic noted above can happen, that is why people got their biometric appointment and got the myUSCIS Account Notice with the access code very soon or at the same time.
FOR A FEW OF US IN THE OTHER HAND.......
The data entry information in the encrypted bulk files sent to ELIS, never made it, you know why, because in 99.99% of the cases we did not receive the biometrics (duh) appointment or a myUSCIS Account receipt with an access code.
Why they didn't make it, take your pick, corruption, damage, did not send, got sent but suffer system errors, had errors, i don't know.......... But remember this:
Quote:
Originally Posted by zeomax
Besides that, the reason that people with applications from March to May (and even a few people who applied on February) are getting so delayed is due a system failure that corrupted a big block of applications. At this point they are trying to recover the data that was corrupted instead of telling those people to resend applications because there is simply no procedure to deal with this problem. Hopefully in the near future there is going to be scheme and procedures to deal with problems like this. That is all.
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So there you have it, as confirmed by USCIS Customer Service via email, my info was just recently re-entered, yet I have yet to received an appointment, which leads me to believe the issue still exists and they still have not fixed broken applications.
As for adjudications, also take a wild guess, the encrypted data packages that are suppose to make it back to ELIS, did those become corrupted as well, and that is why people are still pending background checks?? Why people are not even in queue with the adjudicator even though the biometrics have been received and processed.
I cannot even start to understand the multiple layers of possible issues, especially with a young system like ELIS, and the integration and communications between legacy systems. And now there is probably a few IT guys trying to rip apart these corrupted files to repackage the received information, and allow for the adjudication of these forgotten files, and as have been seen, has been painstakingly slow.
Now to sleep.... :/