Quote:
Originally Posted by jimx91
Just tried submitting an inquiry :
We have located a previously submitted inquiry with confirmation number (SRxxxxxxxxxxxNSC) for the same issue. You may not submit a new inquiry at this time. You can expect to receive a response to your previous inquiry within 30 days of the date your inquiry was submitted. If you do not receive a response within 30 days, a new inquiry can be submitted at that time or you may call USCIS Customer Service at 1-800-375-5283 or 1-800-767-1833 (TTY). You will need to provide the inquiry confirmation number when you call.
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Only a T2 agent can override that, T1 won't be able. They apparently use the same screen as e-Requests.