Originally Posted by Regina

The Nebraska center finally responded to my email, but their response was not helpful!!!

Good afternoon,

This e-mail message is in reply to your inquiry regarding the Forms I-821D, Consideration of Deferred Action for Childhood Arrivals (DACA), and I-765, Application for Employment Authorization, that you filed with U.S. Citizenship and Immigration Services (USCIS) on February 18, 2016.

USCIS records indicate that this case is still pending at the Nebraska Service Center. A supervisor is aware that this case is outside of the normal processing time, however, I am unable to determine the date you will receive a notice of action or a final decision on your case.

The National Customer Service Center’s toll free number is 1 (800) 375-5283 or you may access the CIS web site at www.uscis.gov should you have any further questions or need additional information.

Regards,
USCIS Nebraska Service Center