Originally Posted by Swoosh23

https://my.uscis.gov/account/needhelp
Contact them right away, I have 3 person getting approved literally few days after contacting them including my case. It won't hurt to try, I believe if I didn't keep contacting them my case would have been lost in their pile because my EAD expired since May 28. My case was finally assigned to an officer yesterday and I was approved yesterday.