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Originally Posted by jrpena0716
Hey all, can anyone tell me why I don't see my cases or anything related in my ELIS account? Do I have to add them? The only option when I click on "Create New Case" is for the I-90. I also never got an access code for the new site, so I'm pretty limited to USCIS case status when checking on updates.
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Call USCIS IT and request an access code. They should be able to give it to you over the phone.