That happened to me too. My ead went in production on sept 11 and failed in producing. After several service requests, calls and emails to NSC, I finally had my EAD sent in production for a second time on Oct 10 and was produced. So you have to bug them constantly until it raises attention to your case. I hope you get your EAD soon!
Quote:
Originally Posted by Free
Hi, was approved 29Aug, card begun production 01Sep. I am still waiting for this card... I officially expire today. T2 official told me that the card production failed, this is probably in Sep and that they are still producing it. Submitted SR, got a reply on 26Oct that the file has been sent to a supervisor and that I should expect a response in 30 days. I don't even know what to think anymore. It's quite depressing seeing everyone else who got approved this month already receiving their ead. I don't know who I've offended at uscis T_T
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Expiring: Apr/2020
Application Received: TBA
Notification from USCIS Received: TBA
Biometrics:
Approval: