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Originally Posted by belinda59996
Yes. I contacted them 3 times. I opened a service request. They stated that there is nothing that can be done but wait. I got a IOE for this renewal; however, the acceptance notice stated that it was headed to NSC. The second time I called them; they said it was at the Potomac SC , which is weird since they don't process DACA renewals. The third time the officer said it was waiting adjucation at CA SC. I asked regarding the various responses about the SC. He said various centers do "certain parts" of the process. Weird, Odd, but nothing I can do. I cannot contact my representative since she is a republican.
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What about Ombudsman ? Did you submit a request with them already?