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11-12-2019, 02:37 PM
Senior Member
Joined in May 2016
153 posts
Originally Posted by vft1008 View Post
Get used to it. Being nice and personable is not a trait they hire their security and admin staff on. It's par for the course for a lot of customer service-like positions in the government. I mean... haven't you ever been to a SS or DMV office?

It's not right, but a lot act that way. I've seen a particular guard at my office treat non-English speakers or people with trouble understanding applications like trash.

If you feel strongly about it, write it in a comment in the "How did we do?" card they hand you at the end of the biometrics appointment and make your voice heard. Not that it will change anything.
Yeah I know it sucks, most of them are miserable And I doubt writing a comment would make a difference.
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