His case said a decision was made but it didnt say it was approved or denied... Then.... He said now it says the case is not accessible on the system. He called 3 times and 2 different officers said he was denied and one said he was still in review. But they said your case was denied since february...
Soooo that's where he's at. They keep telling him he has to fill out a form....
Hope he's not trolling