Both. People when are you going to realize that once they're taxed it gose by acceptence date? You can't call USCIS and complain about your bio date. They have 75 days (on a regular 765) to make a decision. If they do not meet that dead line then you can file a service request. What we're seeing now is tge start of a new process once they stabilize the whole 34 day process is going to turn into months.