Quote:
Originally Posted by fpm899
No, I have not tried contacting the ombudsman office. This is the first time I am hearing about this option. Please keep us informed how everything turns out through your request made via the ombudsman office. Thank you for informing me about the ombudsman office
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I received a reply from the ombudsman office yesterday 2/5/15.
"Dear Sir/Madam,
The Ombudsman's Office has reviewed your submission and contacted U.S. Citizenship and Immigration Services (USCIS) regarding your case.
Please be advised that in certain cases, it may take up to 60 days to receive a response to our inquiry. We will notify you when we receive information from USCIS."
Yesterday called USCIS customer service, they told me TSC is backlogged. Kindly asked the service representative if she had an idea why last week I was lied to (was told I was receiving my renewal by the end of the January). She tried to come up with a logical explanation but couldn't. I just mentioned her that that representative lied to me and then I lied to someone else with the same information.