Woow just came from my info pass, it's the worst service ever, basically I get there and explained my situation. The person I spoke to gave me all the wrong information after I gave him my bio letter with my case numbers... He said that my application was terminated after waiting 30 min for him then I told him that wasn't the case. He went to get his manager and after another 20 mins of waiting he came back and said its pending and to wait lmao. He said that my case is moving along so I asked how so he didn't say. I asked him to contact USCIS office on my behalf he said that they weren't able to do that, so I finally ask his supervisor if their office is basically useless she laughed and said yes because their is nothing they can do. She was trying to convince me that my case was received in their lockbox on April 13 and it takes forever for the process to start after that, I told her that wasn't the case because i sent my application on April 6 express mail and finally my service center started working on April 13. It was a waste of my day and I can understand how can USCIS gets away with stuff like this?