I guess USCIS is still experiencing trouble with their Customer Service Tools.
https://www.uscis.gov/news/alerts/cu...e-tools-outage
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I sent my application on 8/29/13USPS delivered on 8/30/13.USCIS acceptance routed to TEXAS center 9/3/13. USCIS text & email 9/08/13 at 10:54pm.USCIS Texas Center acceptance letters9/10/13. biometrics appt letter received 9/16/13 Biometrics done 9/27/13 at 9:45am Name Updated 10/29/ 13 US.Rep Inquiry 3/18/14 US REp Resp 4/4/14 RFE 4/30/14 RFE return 5/30 RFEreceived6/3APPROVED 6/25/14 EAD card in hand 7/2/2014