Quote:
Originally Posted by Gocchin Sama
My ELIS account was locked due to unsuccessful login attempts. There doesn't seem to be a way to recover access other than that online support form to fill out and never expect a response back. What additional information can you guys see regarding your case status on there?
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Call them and ask them to transfer you to a tech person to unlock your ELIS acc
note: it took them three tries to finally figure out how to transfer me to a tech guy and not a level 2 officer
Be prepared to wait several hours