Originally Posted by Jimegirl87

How would I request an Elis account? When I spoke with USCIS and told them that I didn't receive a letter with the access code they just told me to use the case tracker that it was basically the same thing as Elis so I took their answer but now that I see all these messages saying that you can see the documents you sent I want to be able to do that as well, would I have to call back again? What do I say so they take me seriously? Thanks!