Quote:
Originally Posted by Jimegirl87
How would I request an Elis account? When I spoke with USCIS and told them that I didn't receive a letter with the access code they just told me to use the case tracker that it was basically the same thing as Elis so I took their answer but now that I see all these messages saying that you can see the documents you sent I want to be able to do that as well, would I have to call back again? What do I say so they take me seriously? Thanks!
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Tell them you want to talk to the IT service desk. Tell them that you were talking to someone already who was helping you out setting up your code on the website. Tell them the call got lost.
That is how I did it. Unfortunately they code they had for me did not work. My brother did the same thing and his worked.