Part of me wants to at least try so that if I end up having to talk to the Congressman and/or the Ombudsman at least I can say I did everything I could to get some updates on my case. I submitted a SR regarding no biometrics appt. after 30+ days and got an email to expect a reply by Sept 6th. If I don't get anything back from them I'll have to call them. If that doesn't get anywhere, maybe I'll try the infopass even if it ends up being waste of my time.