I got a call from an officer today from an officer and it was probably the least helpful thing ever, especially considering the information that you all have shared here. He said my background check hadn't come through and it was not USCIS' fault but another agency's. I wanted to call bullshit so bad, but I held my tongue and just kept asking questions. He said I should do an infopass (already did it, very unhelpful) or contact my congressional representative (also done, unhelpful as well) and insisted that i would just have to wait until that background check comes through. I love that it's in their culture to lie their way through phone calls..

I'm currently unemployed just waiting for my EAD after it expired 8/17.