Has anyone used this on the ELIS site?



Welcome to your secure inbox. You can use this inbox to send a message to an immigration services officer about your case that is being processed electronically. You can:

Ask for information about filing or paying online,
Check the status of your case, or
Ask any questions related to your case.

You do not need to include your A-Number, Social Security number, or other personal information in your message.

When an immigration services officer responds to your message, you will receive an alert with a link to your inbox. You can choose if you want to receive this alert by email or text message by changing your contact preferences.

Please be aware that we will communicate with you only about your case and will not be able to answer questions about another person’s case. We also will not give you any specific legal advice or assess your eligibility for a specific benefit or request. The only information we provide through this inbox will be general guidance, case status information, or technical assistance.