Originally Posted by Supportthedream2012

My Expedite Experience(based on i-765 app via AOS Immediate Family Member)

My employment is ending this Friday due to my DACA EAD expiring 9/25. I asked for unpaid leave of absence but they were unable to grant it. I submitted my AOS EAD on 08/05, almost 2 months ago. Did biometrics a week later, but no updates since. Finally got on the phone yesterday, talked to a customer service rep and explained the situation. He clarified the expedite requirements such as being able to provide proof of why you need an expedite processed. I went ahead and did so under financial hardship. He gave me a referral ID # and told me to hang tight for the next 5 days, he had taken my e-mail earlier and told me I would get an e-mail within the 5 days, maybe longer if they are backed up.

Among other things he also mentioned DACA renewals are not allowed to expedite

Anyway, this morning I got an e-mail from USCIS requesting evidence of hardship(loss of job)(woohoo!). I got my employer to provide a letter showing I would have to terminate employment this week without an approved permit. The e-mail indicated for me to fax the documents, and reference an ATTN to reference code and the referral ID from the expedite request. I just faxed it all over and now just have to wait!

Now what I did not say is how my dumb ass DELETED the e-mail on my phone by accidentally swiping left on my iPhone TWICE. I was just waking up, not realizing what I did. The first swipe was to forward the e-mail to my job's HR department, but swiped too fast and sent the e-mail to trash. Then I went to trash to try and MOVE it back to Inbox, and BAM! Deleted from trash.

Lets just say after a much needed freak out, I gave USCIS a call. The first response service rep transferred me to the immigration officer line which was backed up and was automated in telling me I would get a call back in 138 minutes. So I wait, I get the call and get put on hold. The terrible hold music lasts for about 2 minutes then I hear a *CLICK*...the call was dropped.

Proceed to another freak out.

Call again, transferred to the immigration officer again, and was placed in a 108 minute queue. This time got a call around 2 hours later and put on hold for about 3 minutes. Finally I got an answer and the officer was able to pull up the e-mail I deleted and gave me the information to send the documents.

Also, faxing sucks.