So one of the service requests I sent, it says they responded to it and the request is now closed though I never got an e-mail. I guess I'll have to try again. 2 weeks before expiration, just contacted ILRC
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Initial Approval: 11/13/12
1st Renewal: 10-7-14
2nd Renewal: 10/12/16
3rd Renewal: 5/16/2018