Originally Posted by Wayno15

You just have to keep calling, you eventually will get someone nice. My first T2 rep I talked to was not nice and didn't care.

Let us know if you get to talk to another T2 rep and what they said.

Update: Have you added yourself to the spreadsheet? If not please do.
https://docs.google.com/spreadsheets...=2&pli=1#gid=0