so I'm freaking out. I just received a reply from a message I sent from the portal (IOE) regarding my case (I expire tomorrow), the message says that they were waiting for my response on a an RFE, but I never received a notice and it doesn't say that in my account. I also called customer service and they also see that my case is under review. They tried to escalate the call but that stupid call back feature kept popping up.

Did this happen to anyone??