Quote:
Originally Posted by akkiano
Just got off the phone with USCIS. I tried asking for a Tier 2 rep but was told I gotta call super early to get a shot at getting transferred through to one because they stop taking calls after a certain point. I tried asking the Tier 1 rep if he could put in a service request for me but he said I'm still 2 days away from reaching 105 days pending mark so he couldn't. Dammit. I dunno how y'all have been successful at getting these service requests put in through the phone. At least the Tier 1 guy was super polite with me. Was dreading getting a condescending asshole like some of you have.
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I was able to put a service request and also got lucky and got a friendly T1 rep. I think it might help if you mention that your EAD is about to expire or expired already. They might not care but it's worth the shot.