Hello! Long time lurker here. Forgot my login info so had to create a new account. Here's my timeline:

Sent: 10/5/2016
Received: 10/6/2016 to Dallas lockbox, Oct 12 to NSC
Biometrics: 10/31/2016
Expiration: 3/3/2017

I have a question, I never received an ELIS letter so I created an account on my own but there's nothing in there. How do I go about merging my accounts together?? I tried calling USCIS but really couldn't get to the correct person for help. I also emailed and I got a reply with a weird random name talking about how they have to speak directly to the applicant not the lawyer but my email to them that was attached never even had the random name or anything they were talking about.