Official 2016 Renewal Thread - Page 160

I guess USCIS is still experiencing trouble with their Customer Service Tools.

https://www.uscis.gov/news/alerts/cu...e-tools-outage

Anyone from the California Service Center gotten approved yet? Or are they still eating glue over there.

Anyone who got approved, when you check case status online https://egov.uscis.gov/casestatus/landing.do does it still show "Biometrics Appointment Was Scheduled"? My I821D shows Approved but I765 still shows bio appt was scheduled.

Spreadsheet

Out of the 60 or so people we have that contributed their info, literally none of them are in CSC, so I'm not sure what's happening.

Yes, all of them are from Nebraska. Someone posted like 2 weeks ago that Nebraska was processing applications done on February 4th or before. I wonder how I can know what's going on at California.

Both. Specifically about not receiving my biometrics appointment after 2+ months

I just got access to myaccount. I received an email from service desk to call in order to troubleshoot the issue. First I got two ladies ON THE PHONE then i was finally transferred to service desk, and the guy gave me the access code. STILL NO BIO APPOINTMENT!

Just came back from my InfoPass appointment, still complete mystery why a biometrics appointment can't be issued. Even to the supervisor helping me. They called Nebraska, but they went home for the day.
Day 115 without biometrics. Looks like it's going to be a bumpy ride.
I can't even put in a service request until 8/22. He said that expedite of cases can happen, but it's case by case basis. I expedited in 2014, so I know they do it, it's difficult, but I still have one option left.
4 SR's, ombudsman case open, congressman request open. I don't know what's next.

Yes it happens to me also.

Yes, me too. We still have not been approved for our I765 yet