Official 2016 Renewal Thread - Page 387

https://www.uscis.gov/about-us/contact-us

I had sent numerous emails to NSC, without response that is why I emailed HQ. [email protected]

I just gave them the run down of my case, I wasn't confrontational. It was more of like, I know there are issues and no one outside of USCIS knows what's up, but just let me know what is my current status. I told them I had become familiar with the Standard Procedure of the process and that I knew something was wrong.
I just asked for some status, or timeline to my final adjudication.

SCOPS fwd the email to NCS and the rest is history. I don't think they will put much attention unless you are really in a dire situation, in case there are people with explorations of like 30-60 days out trying to get answers ASAP.

Can you advise us exactly what you wrote in the email to SCO HQ?
Thank you!!

What made you email them? like did someone tell you

https://my.uscis.gov/account/needhelp
Contact them right away, I have 3 person getting approved literally few days after contacting them including my case. It won't hurt to try, I believe if I didn't keep contacting them my case would have been lost in their pile because my EAD expired since May 28. My case was finally assigned to an officer yesterday and I was approved yesterday.

What do you put for I need help with box?
It says create an account
get a pin

What did you choose?

Hey I choose Applicant/Petitioner
Don't you already have an account??

Do they reply through there or email ?

I messaged them there like a few days ago, no luck on my end

After careful review of your inquiry, we determined that your issue will be best addressed by the USCIS office processing your case; therefore, we are forwarding your inquiry to the Service Center. The referral ID for this inquiry is OVP********NSC The Service Center will contact you concerning your case once they have reviewed your inquiry.

If you need more assistance with your USCIS online filing system account, please submit another inquiry to the USCIS Customer Contact Center at https://egov.uscis.gov/cris/contactus.

If you move remember to update your address in the USCIS online filing system or contact the USCIS Customer Contact Center at https://egov.uscis.gov/cris/contactus. You must also update your address using our online tool at http://www.uscis.gov/addresschange.

We hope this information is helpful.

I messaged them yesterday and am still waiting to see if I hear anything back.

I submitted one on the 26th but no response

So I submitted another message today but I submitted one that says subject "a case already filed online". So I submitted another one that says subject is "other".
Hopefully they don't think im bombarding them with messages lol.