Official 2016 Renewal Thread - Page 317
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You should call customer service and asked to be transferred to the ELIS help desk since apparently notices show up there now so you could print it before it actually arrives in the mail or in the case if it gets lost.
I am almost positive that this is a results of my last inquiry this Monday via the Contact Us button on my online account. I told them specifically to schedule my biometrics appointment outside of ELIS because ELIS is not working for me. I think ELIS is supposed to schedule our bio appts automatically but since I never got the access code to set the online account up initially and had to call for it, something went wrong there.
NotAPro also got his biometrics appt scheduled a few days after sending a similar inquiry.
I am almost positive that this is a results of my last inquiry this Monday via the Contact Us button on my online account. I told them specifically to schedule my biometrics appointment outside of ELIS because ELIS is not working for me. I think ELIS is supposed to schedule our bio appts automatically but since I never got the access code to set the online account up initially and had to call for it, something went wrong there.
NotAPro also got his biometrics appt scheduled a few days after sending a similar inquiry.
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Originally Posted by JohannBernoulli1667
There is hope for us!!!! Did you receive a text. I do not have access to ELIS as my password never worked. I am really hoping I get mine in the next few days. I am glad you got yours.
 It must be that they are finally getting to them. |
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I also got a text that says my case status has been updated.
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Originally Posted by cheng129
You should call customer service and asked to be transferred to the ELIS help desk since apparently notices show up there now so you could print it before it actually arrives in the mail or in the case if it gets lost.
I am almost positive that this is a results of my last inquiry this Monday via the Contact Us button on my online account. I told them specifically to schedule my biometrics appointment outside of ELIS because ELIS is not working for me. I think ELIS is supposed to schedule our bio appts automatically but since I never got the access code to set the online account up initially and had to call for it, something went wrong there. NotAPro also got his biometrics appt scheduled a few days after sending a similar inquiry. |
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Originally Posted by JohannBernoulli1667
There is hope for us!!!! Did you receive a text. I do not have access to ELIS as my password never worked. I am really hoping I get mine in the next few days. I am glad you got yours.
It must be that they are finally getting to them. |
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I got that response this morning as well from NSC but I got a email and text update late last night that my bio appt has been scheduled so I think it's just like a generic response unfortunately.
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Originally Posted by jimx91
Still no Bios 85+day . Today I got this emial from USCIS:
The status of this service request is: U.S. Citizenship and Immigration Services (USCIS) records indicate your Biometrics Appointment has not been scheduled. We have requested that your Biometrics Appointment be scheduled. We hope this information is helpful to you. Did anyone get this? |
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Thank you!! What did you say to them? I am assuming you used the same Contact Us within the online account? I was hoping I can get it done today since my company has half day Fridays. Last time when I talked to a Tier II rep, they also told me I could call and have them fax it to me but I would need to find a fax machine for that.
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Originally Posted by NotAPro
Nice!
Mine took two days to show up. I don't know if you have to nudge them a little bit, but I sent an email to the help desk to see if they could find it sooner. I don't know if that worked or it just finally made its way to my file. Once it gets printed it should make a PDF and get uploaded, and envelope gets generated and mine left the Easterns Forms office in VT. By the zip code. I don't know if that was the same for everyone else. |
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Originally Posted by cheng129
Hey guys! I got a text update that my biometrics is finally scheduled after 85+ days!!! I almost cried..kinda silly. I have been at this for two months. I don't see it in ELIS yet but my case status updated as well via the receipt number. I also don't know why they changed my mailing address to an old address I used, but my aunt still lives there so that's fine I guess. Also not sure who actually scheduled it for me since I got some clueless response this morning from NSC about how my bio appt isn't scheduled and they will request for it to be scheduled. How long did it take for the bio notice to show up in ELIS?
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Originally Posted by JohannBernoulli1667
There is hope for us!!!! Did you receive a text. I do not have access to ELIS as my password never worked. I am really hoping I get mine in the next few days. I am glad you got yours.
It must be that they are finally getting to them. |
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Originally Posted by juvi
I'll send a request tomorrow with similar wording. 70 days and no bios here.
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__________________
Initial DACA received 08/16/2012, I821D/EAD approved: 10/11/20121st renewal received6/17/2014. Biometrics 7/10/14. Approved 9/8/2014.
2nd renewal received 4/19/2016. Biometrics 9/6. EAD Expired 9/8/2016, approved on 9/19/2016,
3rd renewal received 2/12/2018, biometrics 3/5. Approved 4/25/2018
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Yes, I did but I believe both NotAPro and I sent the inquiry with the "Contact Us" button within the online account. They are usually much faster at replying (a few days turnaround time) although replies has been useless so far aside from my last inquiry. Meanwhile, I got a reply from my service request to NSC this morning saying that my bio appt has not been scheduled yet, and that they have requested it to be scheduled. I have submitted like 3 or 4 service requests through e-request so far, and they have been useless.
If you do not have an access code, call customer service and asked to be transferred to ELIS to get the access code or submit the inquiry here:
https://my.uscis.gov/account/needhelp
If you do not have an access code, call customer service and asked to be transferred to ELIS to get the access code or submit the inquiry here:
https://my.uscis.gov/account/needhelp
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Originally Posted by juvi
You sent the email that NotApro had suggested right? The one to take you off Elis?
Have you requested that Johan? To be taken off Ellis? |
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Originally Posted by Dude
I sent my request with that wording last week, I should be hearing something soon... although I never got my code for an ELIS account, I just submitted it through a regular e-request.
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Yeah, I did notice that too yesterday but I would go ahead, pick one, and submit an inquiry there anyways. Doesn't hurt to try. It does say on the bottom that "PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document."
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Originally Posted by juvi
Oh wow they changed the contactus feature on my account... they only have 3 things to pick from now for help with.
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