Official 2016 Renewal Thread - Page 454

Originally Posted by Ytrewq

Hey everyone, I've been lurking this thread for about two months now. I was just approved today. I checked on ELIS and my application still says In Progress but says for both I-821D and I-765:

Approved
USCIS has approved your application or petition, or request. USCIS will mail your proof of benefit or USCIS action to you.

I haven't received a text nor does it reflect on myuscis account yet. I tried messaging USCIS via ELIS never got a response on September 1st. I contacted NILC and they never told me if they are flagging my case. I sent them my details, they assigned me to a person there and then she asked for more info. After I sent her more info, I did not get a response yet.

Timeline:

Received: 04/15/2016
Biometrics: 05/04/2016
Approved: 09/07/2016
Expires: 09/08/2016

Talk about cutting it close for me!

Originally Posted by Dreaming4newlife

Is anyone else having problems with https://myaccount.uscis.dhs.gov/? When I login, it redirects me to this link: https://my.uscis.gov/

Originally Posted by Ytrewq

Hey everyone, I've been lurking this thread for about two months now. I was just approved today. I checked on ELIS and my application still says In Progress but says for both I-821D and I-765:

Approved
USCIS has approved your application or petition, or request. USCIS will mail your proof of benefit or USCIS action to you.

I haven't received a text nor does it reflect on myuscis account yet. I tried messaging USCIS via ELIS never got a response on September 1st. I contacted NILC and they never told me if they are flagging my case. I sent them my details, they assigned me to a person there and then she asked for more info. After I sent her more info, I did not get a response yet.

Timeline:

Received: 04/15/2016
Biometrics: 05/04/2016
Approved: 09/07/2016
Expires: 09/08/2016


Talk about cutting it close for me!

Originally Posted by WGITF

Hi! Congratulations! Were you checking ELIS consistently today or was the approval there when you checked it first today?

Originally Posted by Regina

The regular USCIS check my status has the wrong receipt date for me (submitted in February and displays April). I called and told me not to worry about it since apparently they don't update that much and that the date that counts is the one on my receipt. Some t1s would transfer me to a t2 right away but t2 would say that the February date displays on their end .... So who knows

Originally Posted by BestBefore1984

Received a quick response from Jessica Hanson. Sent a request about 2 hours ago.

Originally Posted by g33k

After .gov add /account

Originally Posted by Regina

So I wanted to share this with everyone. I got this email from a friend of mine:

Date: Tuesday, September 6, 2016
Subject: [Dreamact] ILRC Email Advisory: Delayed DACA Renewals and Biometrics Appointments
To: dreamact <[email protected]>



USCIS has announced that some requests for renewal of Deferred Action for Childhood Considerations (DACA) filed between February 14, 2016 and May 16, 2016 are delayed because of technical difficulties and may be outside of processing time. These delays may lead to both timely (filed 120 days or more before expiration) and untimely filed requests (filed 120 days or less before expiration) to not be adjudicated before the expiration of the previous grant of deferred action and employment authorization. These delays are also contributing to the delay of Application Support Center (ASC) biometrics notices and appointments for these cases.


USCIS’s announcement may be found here: https://www.uscis.gov/humanitarian/c...-arrivals-daca



This email provides steps that practitioners can take to elevate these cases directly to USCIS.



1. USCIS’S WEBSITE

Practitioners may use the following link to contact USCIS’s online customer service division to elevate these types of cases and request resolution (including expedited review):

https://my.uscis.gov/account/needhelp



NOTE: Please note that there are technical issues with USCIS’s online e-request tool for requests outside of processing times and that portal (https://egov.uscis.gov/casestatus/landing.do) often does not allow DACA recipients who are outside processing time to elevate their cases.



2. 1-800 CUSTOMER SERVICE NUMBER

Practitioners may also contact the National Customer Service Center via phone at 1(800) 375-5283. The instructions for the correct prompt to reach the relevant customer service agents for this issue are as follows:



§ Push 1 for English or 2 for Spanish;

§ Then 2 for latest information on pending case;

§ Then 1 if you have your receipt number;

§ Then after getting the status of your case you can choose 3 to talk to a Customer Service Representative.



3. CONTACT USCIS CUSTOMER SERVICE LIASION

[EDITED: PLEASE SEE BELOW]

Please provide the following information when contacting Bertha:



Subject Line: [elevation] (Name of Client) (A#)

Body of Email:

1. Name of client

2. A#;

3. I-821D and I-765 Receipt Numbers;

4. Date of Receipt by USCIS;

5. Brief (1-2 sentences) explanation of issue.



Thank you.


The Immigrant Legal Resource Center​


I decided to contact Bertha this morning. She replied a couple of minutes ago and this was her response:
Please submit an inquiry via the Customer Contact Center at https://my.uscis.gov/account/needhelp (unauthenticated) or log into your online account for specific case inquiries at https://my.uscis.gov/account/inbox (authenticated). The CCC should be able to assist with the escalation process.

Regards,

Bertha

Like many of us, I have submitted an inquiry and it didn't work. I just wanted to share in case you come across that email my friend shared with me. Sadly, Bertha can't do much