Ead error.

Hello,

Has anybody had to send back their EAD because of a name error? The error was made by them and not I. I contacted them and they said I had to send in a letter, proof of error a long with my incorrect EAD and that they would see who's error it was etc. I am 110% sure the error was theirs as I have double and triple checked and I submitted my paper work correctly.

My current EAD expires next month and it's now been a month since I send in my new and approved EAD but I haven't heard from them at all. I did contact them last month and they said I had to wait 30 days for any response.

As my current EAD/DL is now a month away from expiring I am freaking out. Has anyone else has this issue also? With everything going on I am starting to stress out so I hope someone here can help me, shed some light into my situation...

This is my timeline:
11/9 - Remewal Mailed out
11/10 - Delivered
11/13 - Forms Received
11/19 - Biometrics Sched & mailed out.
12/8 - Biometrics appointment
12/18 - I765 APPROVED & Card in production
12/19 - I821D APPROVED
12/21 - Card produced (On April 7, 2017, we approved your Form I-765, Application for Employment Authorization )
12/27 - Received new EAD
1/12 - USPS delivered my letter/EAD to Nebraska Center
2/9 - Called in and they expedited my case and was told to wait 30 days.

I did on my first card..

It is annoying...

The process is for sure quick, it took me about 3-4 weeks to get the issue corrected. I wrote a letter pointing to the mistake and made it very clear, with pictures and everything. Not an issue.

Thank you for your reply! When you mailed it back, did they send you a receipt number or something? I honestly haven't heard squat from them!!

I don't think so. I believe they will just update your status when. Your card is being produced again.

I believe I just got the card in the mail. Check your status, should go back to card in production when that happens.