Bank of America Freezes Family's Accounts After Demanding Proof of Citizenship

Ianus · 07-31-2018, 11:02 AM

https://finance.yahoo.com/news/bank-...154501913.html

Quote:

A Kansas couple says Bank of America blocked access to the account they’ve had with the bank since the early 2000s after they ignored a form demanding proof of citizenship from the husband, who happens to be a native of Wichita.

Josh Collins and Jessica Salazar Collins say they assumed the form was a scam, given their long relationship with the bank, but when they showed up at a bank branch, access was denied, with a flag next to Josh’s name saying “citizenship”. The account was unfrozen after he supplied a driver’s license.

Bank of America, which recently moved to stop lending to companies that make assault rifles, did not immediately respond to a request for comment by Fortune, but told the Kansas City Star it’s “required by law to maintain complete and accurate records for all of our customers and may periodically request information, such as country of citizenship and proof of U.S. residency”.

Other banking organizations, though, said proof of citizenship wasn’t federally required. Rather, banks only need the name, date of birth, address, and social security number of the account holders.

Bank of America, though, told the Star it is the company’s standard practice to inquire about citizen status when opening a new account or updating customer information on an existing one. And all customers will eventually receive update notices asking about their citizenship and dual citizenship status.

Those that don’t return the updates could face the same issue the Collins family did.

MIdreamer · 07-31-2018, 11:26 AM

Well, it's pretty clear that BOA doesn't want our business. If you know someone without status and have a BOA account, tell them to switch bank before their hard earn money get stolen by BOA.

DogJuiceMan · 07-31-2018, 11:29 AM

I bank with a credit union, no nonsense so far.

Also this practice of banks not lending to "assault rifles" manufacturers should be illegal. More people playing politics when they shouldn't be. More virtue signaling and undoubtedly losing customers and business.

JJ Glo · 07-31-2018, 11:32 AM

I left Wells Fargo because they were esentially doing the same shit but with their credit cards, I'm with BOA now.

EMejia · 07-31-2018, 12:10 PM

I’m with boa

4n0nym0us · 07-31-2018, 12:13 PM

What’s a good alternative to BOA?

tx_dreamer · 07-31-2018, 12:28 PM

I have BOA and Chase... I'm gonna close BOA account and move completely to Chase...

vft1008 · 07-31-2018, 12:28 PM

Quote:

Originally Posted by 4n0nym0us

What’s a good alternative to BOA?

Chase.

imDreaming · 07-31-2018, 12:30 PM

Quote:

Originally Posted by vft1008

Chase.

Any specific requirements for Chase?

Copper · 07-31-2018, 01:12 PM

I’ve never banked with BOA. My step dad (who’s a citizen) has had many issues with them. I have been with US Bank since 2009 with thankfully no issues.

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Bank of America Freezes Family's Accounts After Demanding Proof of Citizenship